Frequently Asked Questions
We transport all types of vehicles, including cars, trucks, SUVs, vans, motorcycles, and even boats and RVs. Whether you need to transport a personal vehicle or a fleet of cars, we have the expertise and equipment to handle it. Our versatile fleet can accommodate a wide range of vehicle sizes and types.
Yes, we offer door-to-door transport services, where we pick up and deliver your vehicle directly to your specified locations. This convenient service saves you time and effort, as you don't need to drop off or pick up your vehicle from a terminal. Our door-to-door transport ensures a seamless and hassle-free experience.
Transport times vary depending on the distance and route, but we typically estimate 1-7 days for coast-to-coast transport and 1-3 days for regional transport. Our experienced dispatch team will provide you with a more accurate estimate based on your specific transport needs. We prioritize timely delivery and keep you updated throughout the transport process.
Yes, we provide insurance coverage for your vehicle during transport, with a maximum liability of $100,000. Our insurance coverage gives you peace of mind, knowing that your vehicle is protected against damage or loss during transport. We take every precaution to ensure your vehicle arrives safely at its destination.
Yes, we offer real-time tracking updates, so you can stay informed about your vehicle's location and estimated delivery time. Our tracking system provides you with regular updates, giving you visibility and control throughout the transport process. You can track your vehicle from pickup to delivery, ensuring a worry-free experience.
Yes, we can transport inoperable vehicles, but please note that additional fees may apply. Our specialized equipment and experienced drivers can handle inoperable vehicles with care and precision. We will work with you to determine the best transport solution for your specific needs.
Please ensure your vehicle is in good condition, with a full tank of gas, and remove any personal items or accessories. This helps prevent damage during transport and ensures a smooth delivery process. We also recommend washing your vehicle before transport to help identify any existing damage.
Yes, you can cancel your order, but please note that a cancellation fee may apply, depending on the stage of the transport process. We understand that changes can occur, and we will work with you to find a solution. Please contact us as soon as possible to discuss your options.
We accept major credit cards, bank transfers, and cashier's checks. We offer flexible payment options to accommodate your needs. Please note that payment is due upon delivery, unless other arrangements have been made in advance.
In the unlikely event of damage, please contact us immediately, and we will work with you to resolve the issue and provide compensation, if necessary. We take pride in our damage-free transport record and will do everything possible to ensure your vehicle arrives in the same condition as when it was picked up.